As most really good managers do, he watched me. He hovered around my desk when I made my cold calls and he rode with me to pitch new clients. He saw me bring tons of office supplies from the supply closet and even supplement them with those I purchased myself. He saw me come in earlier and stay later than everyone else around me. I made sure I was very very busy.
One morning he called me into his office. He asked me how I thought it was going, how I liked it and how I thought I was doing. At some point the words 'I work really hard' must have slipped out of my mouth. He leaned into me and said 'The first thing you have to do is learn to never confuse RPM with Torque.' It took me a few minutes to figure it out...I think it was after he said something like 'Do you get what I'm saying?' but I DID get it...I just didn't know what I was doing wrong. Over time that saying has remained one of my favorites. We all get so very busy but sometimes don't always analyze our torque against our RPM. I know I have to revisit that phrase when:
- I find myself frustrated several days in a row
- When all of my files stay in my To-Do pile longer than a few days
- When I have conversations with clients or prospects and leave the meeting with no clear idea of what my very next step with them is
- When the words 'I'm really busy' come out of my mouth
- When I start to lack a sense of accomplishment on anything
It's easy for me to feel busy...I have to remember it's important to be busy doing something that makes an impact. How do others keep from falling into the 'always busy but never completing' pit?